Handling your Personal Data
Thompson Family Law will be a “controller” of the personal information you provide to us.
When you provide us with your personal information, we will collect, store and use the personal information that you provide to us. We may ask you for additional personal information which shall be collected, stored and used in accordance with this privacy notice.
Why we need your personal information
We need to collect your personal information so that we can perform our service agreement with you as our client. We will use your personal information to:
- Provide you as our client with legal advice, including meeting with you face to face and communicating with you by email, letter and/or by telephone and electronic messaging services.
- Represent you as our client as solicitors in accordance with your instructions.
- Respond to and communicate with you regarding your questions, comments, support needs or complaints, concerns or allegations in relation to using your personal information to investigate your complaint, etc.
- To negotiate and correspond with other solicitors, lenders, opponents, the Courts, Tribunals, Scottish Legal Aid Board and other third parties to progress our clients’ case.
If you do not provide us with all of the personal information that we need to collect then this may affect our ability to provide you with legal advice and/or represent you as your solicitors.
Why we need your personal information – legal obligations
We are under a legal obligation to process certain personal information relating to you for the purpose of complying with our obligations under:
- The UK General Data Protection Regulations (GDPR)
- The Law Society of Scotland requirements for solicitors
- The Scottish Legal Aid Board
- Anti-Money Laundering requirements
- Council for Mortgage Lenders Handbook
How long we keep your personal information
We will keep your personal information for the period specified by the Law Society of Scotland. This varies depending on the type of work our client has instructed us to carry out. Your personal information will be deleted in accordance with the Law Society Guidance which is available to view on the Law Society website here.